Welcome to The Pumphouse. We’re so excited to have you join our creative community.

To make sure you’re up to date with how The Pumphouse works, you must complete our online induction.

Please refer to your sign-up email, and click here to get started.

Once you have completed the online induction, please book a site orientation via the ‘Make a booking’ page in your member area.

We’re always looking for ways to ensure our space meets the needs of our creative community. Whether it’s equipment, facilities, or changes to membership options, we want to hear from you!

Your feedback helps us grow and evolve—so if you have ideas or suggestions, let us know.

If you discover a piece of equipment or tools that are damaged or faulty, let us know by filling out the form below and we’ll get on to it ASAP.

Thanks for helping to keep The Pumphouse running smoothly.

If you’re having trouble understanding any of the equipment at The Pumphouse, check our ‘member resources’ page in your account for helpful videos and tips.

If you can’t find what you’re after, don’t hesitate to ask our Technicians for assistance.